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Hugo Herbots

Hugo Herbots — Sales Coach

Sellers make the same mistakes.

It is not your product, not your price. It is how you sell.

What holds sellers back today

The same mistakes for 40 years — and the market now makes them more expensive than ever.

Hugo AI
Hugo AI — live analysis
  1. 01

  2. 02

  3. 03

Not only watch, but also do. Not only listen. Practise. Guidance that companies pay €1,200 per half day for — through this platform, affordable for everyone.

Four modules. One method. Always 100% Hugo Herbots.

The training you got from me in the room — now every day, for your whole team.

01Video course

For every situation there is a proven approach.

For each situation I explain which skill works — and why.

  • 40 skills, shown turn by turn
  • Searchable by EPIC Value phase, customer reaction or stance
  • What you see now, you apply tomorrow.
Watch an episode →
New videos every week
Your expertise is your biggest enemy
2.1.6 · Actief en empathisch luisteren · 0:29
Video
Video
Video
Video
EPIC VALUE ENGINE
E
Explore
✓
P
Probing
I
Impact / Gevolg vragen
C
Commitment

02

Live training

Most sales trainers tell you what to do. I show you how to do it.

You do not learn to sell in one day. You need three things for that.

  • The will. You already have that, or you would not be here.
  • The skill. I teach you that at the open seminar: my method, step by step, and why it works.
  • The practice. You do that every day with Hugo AI, until it comes naturally.

Open seminar

A full day with me in a small room. You sit close to me, you ask your own questions and you practise the questions yourself. After that you keep practising with Hugo AI.

    Register →

    Inner Circle (companies only)

    The same, applied to your sector, your company, your USPs and your sellers. A small group of companies, each with their own questions on the table.

    of the places left.

    Ask for a place

    Hugo Herbots at the flipchart during a live training

    03Hugo AI

    Your personal sales coach. 24/7.

    My 40 years of expertise, in your customers’ words and your language — in chat, audio or video.

    Video call — practise with meAI

    Hugo AI looks you in the eye and coaches you in his own words, before an important conversation.

    • A real avatar, rather than a text bubble
    • Tap and you hear Hugo himself
    • 40 years of sales discipline in every sentence

    Audio — your pre-flight, on the way

    On the way to your customer you walk through the conversation once with Hugo. Hands-free.

    • Isolate the objection first — only then handle it
    • On your real deal today
    • Your opening question ready before you ring the bell

    Chat — role-play with live tags

    Play a difficult customer and practise as often as you like — without risk.

    • Every turn measured live against 40 techniques
    • Sees the customer’s stance in each phase
    • Hugo plays the customer, you sell
    Try it yourself → How Hugo AI works →
    Hugo AI · Auto
    Hugo AI · your coach
    “Let us first look at what we do when we face an objection.”
    Tap the speaker to hear Hugo
    HH
    Hugo AI
    Pre-flight · before your meeting at Vandenberghe
    00:48

    HugoHis objection will turn out to be the price. Do not defend — analyse first: “What do you mean by too expensive? Compared with whom? Compared with what? By how much?”

    YouAnd only when it really is the price, isolate it.

    Tap the speaker to hear Hugo
    You
    May I ask what you expect from working with an external partner?
    ✓ Technique 2.1.1.4 — Verwachtingen
    Customer
    We see that our sellers’ closing ratio is too low, and we are looking at the options.
    Talkative (customer reaction · phase 2)
    You
    What exactly do you mean by a closing ratio that is too low?
    ✓ Technique 2.1.1 — Feitgerichte vragen
    Customer
    Mainly on objections — that is where they drop off.
    Talkative (customer reaction · phase 2)
    You
    Which objections come back most often?
    ✓ Technique 2.1.1 — Feitgerichte vragen
    Type your answer...

    04Sales conversation analysis

    See exactly which chance you leave on the table.

    Upload your real conversations. Turn by turn you see where you win and where you lose.

    Turn by turn, sentence by sentence

    Your real conversation, read turn by turn — you see exactly where you win and where a chance slips away.

    • Every turn measured against 40 techniques
    • Missed chances, with a better response beside them
    • 9 customer patterns recognised automatically

    Your score, in context

    One number that counts — and how you score against the whole platform.

    • EPIC score plus your percentile
    • Speaking balance: you versus the customer
    • Question ratio, mirrored customer language, missed chances

    The chances you left on the table

    Every moment the customer hesitated and you did not ask further — marked, with the reason beside it.

    • Four missed chances in this conversation
    • Where you did not ask further — and why that matters
    • Your Big Win and the turning point, marked the same way

    Every phase, technique by technique

    Open a phase and see how you scored on each EPIC technique — with training material beside it.

    • Score per technique, per phase
    • Practise the phase straight away in a role-play
    • Recommended videos for what is weak

    * Founder & Inner Circle: personal feedback from me
    Coming soon: live analysis during the conversation

    Analyse your sales conversation →
    Transcript233 turns · 00:01 – 26:18
    Customer00:01
    Yes.
    Positive / agreed
    You00:03
    OK. Mr Vandenberghe, I suggest we run the conversation like this. First I introduce myself and the firm. I think it matters that you know who we are and what we do. After that I mainly want to listen to you. To what you expect.
    Gentleman’s agreement
    OverviewV4 Analysis
    0%
    Vandenberghe
    18 March 2026  ·  233 turns  ·  26 min

    You worked through the EPIC Value Methodologie strongly and asked very well about the pain, but you left a few crucial moments where the customer hesitated.

    67 / 33speaking time
    178×you-perspective
    21%questions
    119×People buy People
    Missed chancephase 4 · decision
    This is where you left the deal
    At “we need to think about it some more” you went to solutions — instead of isolating the delay and finding out what really holds him back.
    Hugo AI: “Setting that thinking-it-over aside — what would your decision be today?”
    Missed chances 4 chances
    Doubt left unpacked
    The customer shows doubt but the seller does not go deep on it
    Objection not handled
    The customer objects about return but the seller does not ask on to the specific expectations
    Objection not handled
    The customer repeats the objection about low return but the seller does not follow it
    Delay not isolated
    The customer names liquidity as a reason to delay but the seller does not ask on about the timing
    Opening phase
    Koopklimaat creëren, Gentleman’s agreement, Instapvraag
    78%
    Practise opening phase
    EPIC techniques
    1.1Koopklimaat creëren80%
    1.2Gentleman’s agreement100%
    1.3Firmavoorstelling (POP)…80%
    1.4Instapvraag70%
    Recommended training material
    Video
    Watch: Instapvraag
    Play · 5 min
    Video
    Watch: Koopklimaat creëren
    Play · 4 min

    Team Dashboard

    See which seller needs attention. Before a deal falls.

    Per seller, per phase, per week. Who is growing, who is stalling, who is wobbling.

    0% You
    vs
    0% Sector

    The whole sales process as a map

    Your version, progress and scores as layers over the method — zoom in on one seller.

    • Three layers: our version, progress, scores
    • Zoom in on a phase — see, per seller, who is there
    • From the team view to one conversation, in one move

    EPIC mastery per seller

    Per seller, per phase. Who is strong, who is stalling — at a glance.

    • Score per phase, per seller
    • Set against the sector average
    • Sellers at risk stand out at once

    Needs your attention

    The sellers at highest risk at the top — before a deal falls.

    • Sorted by urgency
    • Inactive, a falling phase, or no analyses yet
    • Urgent, attention or monitor

    Every team member, one click deep

    A full profile per seller — score, analyses and growth. And Hugo helps you prioritise.

    • Score ring per seller
    • Full profile: analyses, sessions, growth
    • Discuss your team directly with Hugo

    Activity this week

    Who trains, who attended the webinar, who uploads their conversations.

    • Videos, webinars, analyses and Hugo sessions
    • Per seller, per week
    • Quiet sellers stand out
    View team insights →
    Our version Progress Scores Lock
    Reverse engineering
    From opening to close — which skill for which stance
    00Pre-contact phase
    Pre-contact · before the conversation
    01Opening phase
    8/10 in your language 82% reached EPIC-score · 70/100
    02Discovery phase
    11/16 in your language 74% reached EPIC-score · 74/100
    03Recommendation phase
    6/9 in your language 68% reached EPIC-score · 70/100
    04Decision phase
    4/8 in your language 55% reached EPIC-score · 65/100
    Phase 4 · per seller
    Karim B.88
    Sofie V.85
    Lena P.74
    Jan D.49
    Our version — how many techniques you have already put into your own language
    Scroll to zoom in
    EPIC Technique Mastery
    Team average 70% · weakest phase: Decision (65%)
    Team member Opening70%team avgplatform 53% Discovery74%team avgplatform 61% Recommendation70%team avgplatform 52% Decision65%weakestplatform 43%
    84%Sofie V. 82%91%78%85%
    61%Jan D. 64%58%71%49%
    82%Karim B. 77%83%80%88%
    82%Lena P. 88%84%81%74%
    Platform average: Opening 53% · Discovery 61% · Recommendation 52% · Decision 43%
    Needs your attentionView all 4 members →
    Top 3 by urgency · 1 urgent · 1 attention · 1 monitor
    JD
    Jan D.
    14d without video · Discovery −9
    URGENT
    KB
    Karim B.
    Decision drops to 61% · 0 webinars
    ATTENTION
    LP
    Lena P.
    strong start · 0 sessions since invite
    MONITOR

    Ask Hugo what to do with your team. He knows the scores, inactivity and attention signals and helps you prioritise.

    Discuss with Hugo
    Team members
    84%
    Sofie V.
    View profile
    61%
    Jan D.
    View profile
    82%
    Karim B.
    View profile
    82%
    Lena P.
    View profile
    Platform use per module
    Use per member per module — last week.
    Team member Videos15watched Webinars75%attendance Conversation analysisAnalysis10avg 80% Hugo AI6sessions
    Sofie V. 6watched1/1attended4analyses3sessions
    Karim B. 4watched1/1attended2analyses1sessions
    Lena P. 5watched0/1missed3analyses2sessions
    Jan D. 0none0/1missed1analyses0none
    Hugo Herbots

    About Hugo Herbots

    40 years.
    One passion.

    I trained more than 20,000 sellers, at more than 500 companies — B2B and B2C. And the same finding every time: most fall back into old habits. Not from a lack of talent — from a lack of practice. The market forgives that less and less: today’s buyer is better informed than ever, and sees through an untrained seller from a distance.

    A half day of this kind of training soon costs €1,200 — unsustainable for anyone who would want it every week. That is why I built this platform. Now. Because AI makes it possible now — and because sellers truly need it now.

    40+
    Years of experience
    20,000+
    Sellers trained
    40
    Sales skills
    500+
    Companies trained
    Hugo Herbots
    “

    The market is changing faster than ever — how people buy is not. People buy people. Whoever masters that psychology makes more of a difference than ever. Generic AI misses that psychology. My AI is trained on it.

    Hugo Herbots · Founder

    Start your coaching →

    Three ways to work with me.

    Start with what you need most. You can combine them, and if you take Hugo AI, the live days cost less.

    Pro €99 per month on a yearly contract. From 5 sellers the price per person goes down.

    Build your menu
    Build your menu

    Data protection

    How is your data protected?

    EU cloud infrastructure (Supabase, Railway, Mux — the same technology stack as Notion and Linear). No AI model trains on your conversations — a processing agreement with every supplier. I read along to sharpen your coaching — on purpose, and logged. If you want out, we export everything within 30 days.

    Verifiable facts per service, an audit log of 730 days, and a direct contact for your IT or DPO team.

    See how we protect your data →

    Ready to sell better?

    4 of the 10 Inner Circle team places left. Quality over quantity.